10 Professional Business Voicemail Scripts That Convert

Posted on 4/3/2024

10 Professional Business Voicemail Scripts That Convert

In the business world, a missed call shouldn't mean a missed opportunity. Your voicemail greeting is often the first point of contact between your business and potential clients. A well-crafted voicemail script can mean the difference between losing a lead and converting it into a valuable business relationship. Here are 10 professional voicemail scripts that have proven to be effective in various business scenarios.

1. The Professional Standard Greeting

"Hello, you've reached [Name] at [Company Name]. I'm unable to take your call right now, but your message is important to me. Please leave your name, number, and a brief message, and I'll return your call within [specific timeframe]. For immediate assistance, please email [email address]. Thank you for calling."

This script works because it:

  • Maintains professionalism
  • Sets clear expectations
  • Provides an alternative contact method

2. The Sales Team Special

"Thank you for calling [Company Name]'s sales department. We're currently assisting other customers or in a meeting. To help us serve you better, please leave:
- Your name and company
- Your phone number
- The best time to reach you
- A brief description of your needs

We guarantee a response within 2 business hours. For immediate quotes, visit our website at [website]."

3. The Customer Service Excellence

"You've reached [Company Name]'s customer service team. While we're unable to take your call right now, we're committed to your satisfaction. Please leave your:
- Account number (if applicable)
- Name and contact information
- Brief description of your concern

For urgent matters, please visit our 24/7 support portal at [website]."

4. The Executive Brief

"This is [Name], [Position] at [Company]. I'm currently in meetings or on another call. For urgent matters, please contact my assistant at [number]. Otherwise, leave a detailed message, and I'll respond by end of business day."

5. The Small Business Personal Touch

"Hi, you've reached [Name] at [Small Business Name]. I'm personally helping another client right now, but your call matters to me. Leave a message, and I promise to return your call within the hour during business hours."

6. The After-Hours Informative

"Thank you for calling [Company]. Our office is currently closed. Our business hours are [times] [days]. Please leave a message, and we'll contact you when we reopen. For 24/7 support, visit [website]."

7. The Lead Generation Focus

"Thanks for calling [Company Name]. Sorry we missed you! While you wait for a callback, visit [landing page] for our free guide on [relevant topic]. Leave your details, and we'll call you back within an hour."

8. The Professional Services Specialist

"You've reached [Name], [Professional Title] at [Firm Name]. I'm currently with a client or in court/meetings. For scheduling appointments, please contact my assistant at [number] or visit [booking link]. For urgent matters, please state that in your message."

9. The Tech Support Pro

"Thank you for calling [Tech Company] support. Before leaving a message, have you checked our knowledge base at [URL]? It might have an immediate solution. If not, please leave:
- Your ticket number (if applicable)
- A description of the issue
- Your contact information

We'll respond within 4 business hours."

10. The Marketing Agency Creative

"You've reached the creative team at [Agency Name]. We're currently brainstorming amazing ideas for our clients. Share your vision with us in a message, and we'll get back to you within 3 hours. For portfolio reviews, visit [website]."

Best Practices for Implementation

  1. Personalization: Customize these templates to match your brand voice and industry
  2. Clear Timeline: Always specify when callers can expect a response
  3. Alternative Options: Provide other ways to reach you or solve their problem
  4. Regular Updates: Change your greeting when necessary (holidays, special events)
  5. Professional Tone: Maintain consistency with your brand's communication style

Testing and Optimization

To ensure these scripts work for your business:

  • A/B test different versions
  • Track callback response rates
  • Monitor customer feedback
  • Adjust timing promises based on your team's capacity
  • Update contact information and alternatives regularly

Conclusion

A professional voicemail greeting is more than just a message – it's a business tool that can help convert missed calls into opportunities. Choose the script that best fits your business needs, customize it to your brand voice, and remember to keep it updated.

Want to implement these scripts professionally? Try Perfect Greet for free, high-quality voicemail greeting recordings that will help your business make a great first impression, even when you can't answer the phone.